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does fleet feet charge for fitting

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No charge

Why buy from Fleet Feet?

Not only do they sell excellent footwear, but the sales people are incredibly helpful and knowledgeable as well. I have a joint problem called EDS which causes pain, especially in my knees, and Fleet feet was able to find the right shoes. They also recommended a type of internal foot support which works great as well!

How is Fleet Feet different from a warehouse?

Unlike traditional warehouses, at fleetfeet.com your order is fulfilled by one of our local Fleet Feet stores throughout the country. Each store is locally owned and operated, meaning 69% of your purchase goes back into the local community. When you shop at Fleet Feet online, you shop local.

What is Fleet Feet’return policy?

– Unfortunately Fleet Feet does not currently offer exchanges on merchandise purchased from our online store. If you are looking for a different size and/or color for an item already purchased, simply return the item via mail or at a local store for a full refund and place a new order for the desired item. Can I redeem a gift card online? – Yes!

Do I have to pay to take part in fit?

– There is no cost for taking part in our FIT process! While there can sometimes be a wait, depending on day and time, that is generally a rare occurrence. There is never any requirement to purchase — we leave that entirely up to you. Learn more about our FIT process here.

GENERAL ORDER & PAYMENT INFORMATION

I have a question regarding order status and/or cancellation. Who do I contact?

RETURNS & EXCHANGES

Fit Matters. And at Fleet Feet, so does your happiness! If an item you purchased at a Fleet Feet store or on fleetfeet.com doesn’t make you happy by the way it performs, looks, or fits, we’ll take it back within 60 days for an exchange or return. It’s our promise to you!

PERSONAL REWARDS & LOYALTY PROGRAM POINTS

Can I use the discounts and rewards earned through my local store online?

VISITING A FLEET FEET STORE

Is there a cost to get fit for shoes or sports bras at Fleet Feet? Am I required to purchase anything that I may try on?

Great shoes and great staff!

Not only do they sell excellent footwear, but the sales people are incredibly helpful and knowledgeable as well. I have a joint problem called EDS which causes pain, especially in my knees, and Fleet feet was able to find the right shoes. They also recommended a type of internal foot support which works great as well! So happy I went to them!

Received Only 1 Left Shoe and NO Right Shoe with On-Line Order. Update: Great Customer Service

I have been a Fleet Feet fan for several years, and a very strong advocate for “shop local” in my community. Generally, I buy 2 pair of shoes each time I shop so that I can alternate wearings, plus I purchase new socks, new Superfeet inserts, etc. This time, I decided to give the Hoka Bondi a try ($150) & I love them.

Awesome assistance

Awesome assistance. Great people. No more pain. Well worth it. I will never go anywhere else. Thanks all.

Fleet Feet Good

Great place for your running needs! Also, a cool place to go and ask for local running spots if you’re new to the area. The website is cool too.

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